The one to one manager : real-world lessons in customer relationship management /

Bibliographic Details
Main Author:	Peppers, Don
Other Authors:	Rogers, Martha, 1952-
Format:	Book
Language:	English
Published:	New York : Currency/Doubleday, [1999]
Edition:	1st ed.
Subjects:	Customer relations > Management. Consumers' preferences. Relationship marketing.

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