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How to measure customer satisfaction /

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Bibliographic Details
Main Author: Hill, Nigel, 1952-
Other Authors: Brierley, John, MacDougall, Rob
Format: Book
Language:English
Published: Aldershot ; Brookfield, Vt. : Gower, [1999]
Subjects:
Consumer satisfaction > Evaluation.
Market surveys.
Consumer satisfaction > Research.

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Call Number: HF5415.335 .H553 1999
 
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HF5415.335 .H553 1999 Available