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The Nordstrom way : the inside story of America's # 1 customer service company /

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Bibliographic Details
Main Author: Spector, Robert, 1947-
Other Authors: McCarthy, Patrick D.
Format: Book
Language:English
Published: New York : Wiley, [1995]
Subjects:
Customer services > United States.
Nordstrom (Firm)
Department stores > United States.

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Call Number: HF5415.5 .S627 1995
 
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HF5415.5 .S627 1995 Available