Testing the efficacy of an attitudinal process model of the relationship between service quality and visitor satisfaction in a tourism context /

satisfaction have provoked substantial interest among marketing and tourism researchers. However, there is no consensus regarding the relationship between them. The present study focused on examining the relationship between visitor satisfaction and service quality, and was intended to improve under...

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Bibliographic Details

Main Author:	Tian, Shu, 1966-
Format:	Thesis Book
Language:	English
Published:	[Place of publication not identified] : [publisher not identified] ; 1998.
Subjects:	Major recreation, park and tourism sciences.
Online Access:	http://proxy.library.tamu.edu/login?url=http://proquest.umi.com/pqdweb?did=733052071&sid=1&Fmt=2&clientId=2945&RQT=309&VName=PQD