David Shepard Associates & Batra, R. (1999). The new direct marketing: How to implement a profit-driven database marketing strategy (3rd ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationDavid Shepard Associates and Rajeev Batra. The New Direct Marketing: How to Implement a Profit-driven Database Marketing Strategy. 3rd ed. New York: McGraw-Hill, 1999.
MLA (9th ed.) CitationDavid Shepard Associates and Rajeev Batra. The New Direct Marketing: How to Implement a Profit-driven Database Marketing Strategy. 3rd ed. McGraw-Hill, 1999.
Warning: These citations may not always be 100% accurate.