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Discovering the soul of service : the nine drivers of sustainable business success /

Bibliographic Details
Main Author: Berry, Leonard L., 1942-
Format: Book
Language:English
Published: New York, NY : Free Press, [1999]
Subjects:
Customer services > Management.
Customer services > Management > Case studies.
Service industries.
Online Access:Sample text
Table of contents only
Publisher description
Contributor biographical information

Internet

Sample text
Table of contents only
Publisher description
Contributor biographical information

West Campus Library: Reference (Does not check out)

Holdings details from West Campus Library: Reference (Does not check out)
Call Number: HF5415.5 .B478 1999
Notes: Signed by Author, housed in the office of WCL Director Dr. Robert McGeachin.
 
Call Number Status Get It
HF5415.5 .B478 1999 Available

Evans: Library Stacks

Holdings details from Evans: Library Stacks
Call Number: HF5415.5 .B478 1999
 
Call Number Status Get It
HF5415.5 .B478 1999 Available

Remote Storage

Holdings details from Remote Storage
Call Number: HF5415.5 .B478 1999
 
Call Number Status Get It
HF5415.5 .B478 1999 Available