The link between salesperson job satisfaction and customer satisfaction /

By developing and testing an integrated model, this study examined the relationships that exist between the antecedents and outcomes of job satisfaction and customer satisfaction. An extensive literature review resulted in a model which included eight variables. The variables were (1) role conflict...

Full description

Bibliographic Details

Main Author:	Kantak, Donna Massey, 1956-
Format:	Thesis Book
Language:	English
Published:	[Place of publication not identified] : [publisher not identified] ; 1998.
Subjects:	Major marketing.
Online Access:	http://proxy.library.tamu.edu/login?url=http://proquest.umi.com/pqdweb?did=737690251&sid=1&Fmt=2&clientId=2945&RQT=309&VName=PQD