Revised customer satisfaction : the other half of your job /

Bibliographic Details
Main Author: Decker, Dru Scott, 1942-
Format: Book
Language:English
Published: Los Altos, Calif. : Crisp Publications, [1991]
Edition:Rev. ed.
Series:Fifty-Minute series.
Subjects:
Description
Item Description:Cover title: Customer satisfaction.
Physical Description:iv, 112 pages : illustrations ; 26 cm.
ISBN:1560520841