Revised customer satisfaction : the other half of your job /

Bibliographic Details
Main Author:	Decker, Dru Scott, 1942-
Format:	Book
Language:	English
Published:	Los Altos, Calif. : Crisp Publications, [1991]
Edition:	Rev. ed.
Series:	Fifty-Minute series.
Subjects:	Consumer satisfaction > United States.

Remote Storage