World-class courtesy : a best practices report : a report of the National Performance Review /

Bibliographic Details
Corporate Author:	National Performance Review (U.S.)
Other Authors:	Gore, Al, 1948-
Format:	Government Document Book
Language:	English
Published:	Washington, DC : The Review : [1997]
Subjects:	Administrative agencies > Customer services > United States. Administrative agencies > United States > Management. Bureaucracy > United States. Courtesy.
Online Access:	https://purl.fdlp.gov/GPO/LPS397

Evans: US Documents (Annex 5th floor)