Elderly consumers and retail sales personnel : examining knowledge, attitudes, and retail service satisfaction /

Bibliographic Details
Main Author:	Johnson-Hillery, Julie, 1957-
Other Authors:	Kang, Jikyeong, 1961-
Format:	Book
Language:	English
Published:	New York : Garland Pub., 1997.
Series:	Garland studies on the elderly in America.
Subjects:	Older consumers > United States. Consumer behavior > United States. Clerks (Retail trade) > United States > Attitudes.

Description
Item Description:	Revision of the authors' thesis (doctoral--University of Wisconsin--Madison, 1995).
Physical Description:	xv, 131 pages : illustrations ; 23 cm.
Bibliography:	Includes bibliographical references (pages 123-128) and index.
ISBN:	0815330286 (alk. paper)