Elderly consumers and retail sales personnel : examining knowledge, attitudes, and retail service satisfaction /

Bibliographic Details
Main Author:	Johnson-Hillery, Julie, 1957-
Other Authors:	Kang, Jikyeong, 1961-
Format:	Book
Language:	English
Published:	New York : Garland Pub., 1997.
Series:	Garland studies on the elderly in America.
Subjects:	Older consumers > United States. Consumer behavior > United States. Clerks (Retail trade) > United States > Attitudes.

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