APA (7th ed.) Citation

Wing, M. J. (1997). The Arthur Andersen guide to talking with your customers: What they will tell you about your business (when you ask the right questions). Upstart Publishing.

Chicago Style (17th ed.) Citation

Wing, Michael J. The Arthur Andersen Guide to Talking with Your Customers: What They Will Tell You About Your Business (when You Ask the Right Questions). Chicago: Upstart Publishing, 1997.

MLA (9th ed.) Citation

Wing, Michael J. The Arthur Andersen Guide to Talking with Your Customers: What They Will Tell You About Your Business (when You Ask the Right Questions). Upstart Publishing, 1997.