The Arthur Andersen guide to talking with your customers : what they will tell you about your business (when you ask the right questions) /

Bibliographic Details

Main Author:	Wing, Michael J.
Corporate Author:	Arthur Andersen LLP
Format:	Book
Language:	English
Published:	Chicago : Upstart Publishing, [1997]
Subjects:	Customer relations. Customer services. Consumer satisfaction. Motivation research (Marketing) Market surveys.