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The customer is CEO : how to measure what your customers want--and make sure they get it /

Bibliographic Details
Main Author: Massnick, Forler
Format: Book
Language:English
Published: New York : AMACOM, [1997]
Subjects:
Customer services > United States.
Consumer satisfaction > United States.

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Holdings details from Remote Storage
Call Number: HF5415.5 .M174 1997
 
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HF5415.5 .M174 1997 Available