An action research inquiry into implementing Total Quality Management in a Student Programs Office /

The purpose of this study was to examine the implementation of Total Quality Management (TQM) principles and philosophies within the Student Programs Office at the Texas A&M University Memorial Student Center (MSC) during nine months of the 1992-93 academic year. Higher Education is a nontradit...

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Bibliographic Details

Main Author:	Elliott, Larren Knight
Format:	Thesis Book
Language:	English
Published:	[Place of publication not identified] : [publisher not identified] ; 1995.
Subjects:	Major educational administration.
Online Access:	Link to OAKTrust copy http://proxy.library.tamu.edu/login?url=http://proquest.umi.com/pqdweb?did=742791561&sid=1&Fmt=2&clientId=2945&RQT=309&VName=PQD