The quality journey : a TQM roadmap for public transportation /

Bibliographic Details
Main Author:	MacDorman, Littleton C.
Corporate Authors:	United States. Federal Transit Administration, Transit Cooperative Research Program, Transit Development Corporation, National Research Council (U.S.). Transportation Research Board
Other Authors:	MacDorman, John C., Fleming, William T.
Format:	Book
Language:	English
Published:	Washington, D.C. : National Academy Press, 1995.
Series:	Report (Transit Cooperative Research Program) ; 8.
Subjects:	Local transit > United States > Management. Local transit > United States > Personnel management. Total quality management.

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