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Service success! : lessons from a leader on how to turn around a service business /

Bibliographic Details
Main Author: Kaplan, Daniel I., 1943-
Other Authors: Rieser, Carl
Format: Book
Language:English
Published: New York : Wiley, [1994]
Subjects:
Service industries > Management.
Service industries > Quality control.
Service industries > Management

Remote Storage

Holdings details from Remote Storage
Call Number: HD9980.5 .K37 1994
 
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HD9980.5 .K37 1994 Available