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Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run /

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Bibliographic Details
Main Author: Sashkin, Marshall, 1944-
Format: Book
Language:English
Published: San Francisco : Berrett-Koehler, [1993]
Edition:1st Berrett-Koehler ed.
Subjects:
Total quality management.
Organization and Administration.
Quality Control.
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