Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run /

Bibliographic Details

Main Author:	Sashkin, Marshall, 1944-
Format:	Book
Language:	English
Published:	San Francisco : Berrett-Koehler, [1993]
Edition:	1st Berrett-Koehler ed.
Subjects:	Total quality management. Organization and Administration. Quality Control.