Cover Image

Benchmarking staff performance : how staff departments can enhance their value to the customer.

Bibliographic Details
Main Author: Fitz-enz, Jac
Format: Book
Language:English
Published: San Francisco : Jossey-Bass Publishers, [1993]
Edition:1st ed.
Series:Jossey-Bass management series.
Subjects:
Organizational effectiveness.
Benchmarking (Management)
Line and staff organization.
Description
Physical Description:xvii, 218 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:1555425739 (alk. paper)