Pursuit of quality in higher education : case studies in total quality management /

Bibliographic Details
Other Authors:	Teeter, Deborah J., Lozier, G. Gregory
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass, [1993]
Series:	New directions for institutional research ; no. 78.
Subjects:	Universities and colleges > United States > Administration > Case studies. Total quality management > United States > Case studies.

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