Value-directed management : organizations, customers, and quality /

Bibliographic Details
Main Author:	Arogyaswamy, Bernard
Other Authors:	Simmons, Ron P., 1957-
Format:	Book
Language:	English
Published:	Westport, Conn. : Quorum Books, 1993.
Subjects:	Management > United States. Quality of products > United States > Management. Customer services > United States > Management.

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