Sustaining total quality /

Bibliographic Details
Corporate Author:	Conference Board
Other Authors:	Brothers, Theresa, Miranda, Elizabeth
Format:	Book
Language:	English
Published:	New York, NY : Conference Board, [1993]
Series:	Conference Board report ; no. 1025.
Subjects:	Total quality management > United States. Customer services > United States. Communication in management > United States.

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