Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction /

Bibliographic Details

Main Author:	Byham, William C.
Other Authors:	Cox, Jeff, 1951-
Format:	Book
Language:	English
Published:	New York : Harmony Books, [1988]
Edition:	1st Harmony Books ed.
Subjects:	Communication in management. Interpersonal relations.