Cover Image

Deming's 14 points applied to services /

Bibliographic Details
Main Author: Rosander, A. C. (Arlyn Custer), 1903-
Format: Book
Language:English
Published: New York : Milwaukee, Wis. : Marcel Dekker, Inc. ; ASQC Quality Press, [1991]
Series:Quality and reliability ; 25.
Subjects:
Service industries > Quality control.
Deming, W. Edwards > (William Edwards), > 1900-1993.
Description
Physical Description:xi, 148 pages : illustrations
Bibliography:Inlcudes bibliographical references and index.
ISBN:0824785177 (alk. paper)