Deming's 14 points applied to services /

Bibliographic Details
Main Author:	Rosander, A. C. (Arlyn Custer), 1903-
Format:	Book
Language:	English
Published:	New York : Milwaukee, Wis. : Marcel Dekker, Inc. ; ASQC Quality Press, [1991]
Series:	Quality and reliability ; 25.
Subjects:	Service industries > Quality control. Deming, W. Edwards > (William Edwards), > 1900-1993.

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