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Quality service : how America's top companies are competing in the customer-service revolution - and how you can too /

Bibliographic Details
Main Author: Denton, D. Keith
Format: Book
Language:English
Published: Houston, Tex. : Gulf Pub. Co., [1989]
Subjects:
Service industries > United States > Quality control.
Customer services > United States.
Consumer satisfaction > United States.

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Call Number: HD9981.5 .D46 1989
 
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HD9981.5 .D46 1989 Available