At America's service : how corporations can revolutionize the way they treat their customers /

Bibliographic Details
Main Author:	Albrecht, Karl, 1941-
Format:	Book
Language:	English
Published:	Homewood, Ill. : Dow Jones-Irwin, [1988]
Subjects:	Service industries > United States > Management. Customer relations. United States > Economic conditions > 1981-2001.

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