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Achieving quality in financial service organizations : how to identify and satisfy customer expectations /

Bibliographic Details
Main Author: Grasing, Robert E.
Other Authors: Hessick, Michael H.
Format: Book
Language:English
Published: New York : Quorum Books, 1988.
Subjects:
Financial institutions > United States.
Consumer satisfaction > United States.

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Holdings details from Remote Storage
Call Number: HG181 .G69 1988
 
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HG181 .G69 1988 Available