Organizational troubleshooters : resolving problems with customers and employees /

Bibliographic Details

Main Author:	Ziegenfuss, James T.
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass, 1988.
Edition:	1st ed.
Series:	Jossey-Bass management series.
Subjects:	Problem solving. Management. Personnel management. Customer relations. Ombudspersons.