Verbal communication, the power of words /

Uses animation, humorous vignettes, and dramatized slices of organizational life to illustrate the four critical parts of every verbal exchange: the speaker, the language used, the atmosphere, and the listener.

Bibliographic Details

Corporate Authors:	CRM Productions, CRM/McGraw-Hill Films
Format:	Video VHS
Language:	English
Published:	Del Mar, CA : CRM/McGraw-Hill Films, [1981]
Subjects:	Oral communication. Communication.