Profitable service marketing /

Bibliographic Details
Main Author: Johnson, Eugene M.
Other Authors: Scheuing, Eberhard E. (Eberhard Eugen), 1939-, Gaida, Kathleen A.
Format: Book
Language:English
Published: Homewood, Ill. : Dow Jones-Irwin, [1986]
Subjects:
Description
Physical Description:xiv, 303 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographies and index.
ISBN:0870946137