http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Housekeeping, Reception, and Concierge Services
Preface -- Chapter 1. Will Tourists Accept Hotel Service Robots?: Evidence From India Using the Theory of Planned Behavior and Necessary Condition Analysis -- Chapter 2. Humanless Hospitality?: A Systematic Literature Review of Consumer, Employee, and Generation Z Perspectives on Robotics in Hotel Services -- Chapter 3. The Convergence of Smart Hospitality and Robotics in Accommodation Operations -- Chapter 4. Invisible Hands of Hospitality: Robotics in Housekeeping, Reception, and Concierge Operations -- Chapter 5. Balancing Technology and Human Expertise: An Industry Perspective on AI Integration in Housekeeping Operations -- Chapter 6. Reception Automation and Guest Experience: Balancing Efficiency and Personalization in Hotel Front Offices -- Chapter 7. AI-Driven Smart Room Assistants: Enhancing Personalized Guest Experiences in Hospitality -- Chapter 8. Robotics in Luxury Hospitality: Transforming Service Experience in Five-Star Hotel Restaurants -- Chapter 9. From Room Service to Green Service: How Hospitality Robots Can Redefine Luxury Through Sustainability -- Chapter 10. Empowering Guests: The Rise of Self-Service Technology in Hospitality -- Chapter 11. AI and Metaverse-Powered Immersive Hotel Experiences for Smart Tourism Transformation -- Chapter 12. Examining the Development of Cloud Kitchens: Consequences for the Hospitality and Tourism Industries' Future -- Compilation of References -- About the Contributors -- Index.
[edited by] Ankit Shukla, Nagendra Yadav, Rohit Chauhan, Abhishek Ghai, Vaibhav Verma.
Hershey : IGI Global Scientific Publishing,c2026