The psychology of tipping : scientific insights for services customers, workers, and managers /
Consumers around the world often give voluntary sums of money (called tips) to service providers after those workers have served them.There are no good measures of how much is tipped worldwide, but total tips in the US food and beverage industry alone are estimated to exceed 45 billion a year.
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| Format: | eBook |
| Language: | English |
| Published: |
Cham :
Springer,
2026.
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| Summary: | Consumers around the world often give voluntary sums of money (called tips) to service providers after those workers have served them.There are no good measures of how much is tipped worldwide, but total tips in the US food and beverage industry alone are estimated to exceed 45 billion a year. |
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| Physical Description: | 1 online resource (242 p.). |
| ISBN: | 9783032095336 (electronic bk.) 3032095336 |