Surviving the future : academic libraries, quality, and assessment /
Every academic library strives to make improvements - in its services, its effectiveness, and its contributions to overall university success. Every librarian wants to improve library quality, but few are knowledgeable or enthusiastic about the means and mechanisms of quality improvement. This book...
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| Format: | eBook |
| Language: | English |
| Language Notes: | English. |
| Published: |
Oxford ; London :
Chandos Publishing,
2009.
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| Series: | Chandos information professional series.
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| Online Access: | Connect to the full text of this electronic book |
| Summary: | Every academic library strives to make improvements - in its services, its effectiveness, and its contributions to overall university success. Every librarian wants to improve library quality, but few are knowledgeable or enthusiastic about the means and mechanisms of quality improvement. This book assists librarians to make sense of data collection, assessment, and comparative evaluation as stepping stones to transformative quality improvement. Creating value lies in a library's ability to understand, communicate and measure what matters to users, and what can be measured can be managed to successful outcomes. |
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| Physical Description: | 1 online resource (xvi, 201 pages) : illustrations |
| Format: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781780630038 1780630034 |