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Building a travel risk management program
traveler safety and duty of care for any organization
Building a Travel Risk Management Program: Traveler Safety and Duty of Care for Any Organization helps business and security professionals effectively manage traveler risk by showing them how to build a complete travel risk program. While global corporate travel risks are increasing exponentially, many security and business managers are not well-versed in the rapidly changing global landscape of travel risk, nor do they fully realize the multitude of risks their companies face if they don't comply with their legal obligations-"duty of care"--For protecting their employees from foreseeable harm, which can cost a company in the form of extensive fines, productivity loss, business interruptions, stock price loss, litigation, and even potential bankruptcy. This book is the first to bridge the gap between the topics of travel management, security, and risk management. It serves as a reference point for working with other departments, including human resources and legal, paving the way for better internal cooperation for travel managers and security managers. In addition, it helps organizations craft a travel risk management program for their unique needs that incorporates the most important policies and procedures that help them comply with legal obligations
Front Cover; Building a Travel Risk Management Program; Copyright Page; Contents; Foreword; Introduction; About the author; 1 Planning for known and unknown risks; Legal duty of care-definition; Duty of care and tort law in the United States; Case study-U.S. workers compensation and arbitration; Examples of potential risk exposures and incident types; Medical issues or concerns; Mistake 1: Assumption that vaccines are complete preparation for an overseas trip; Mistake 2: Conflicting Internet information; Mistake 3: Failing to make simple preparations for predictable health issues.
Mistake 4: Assuming the quality of care for chronic conditions abroadMistake 5: Assuming that travel to a Western-style country is travel to a low-risk country; Biohazards, toxicity, epidemics, and pandemics; Pandemics; Ebola's impact on Fonterra's bottom line; Air travel health risks and concerns; Air quality within commercial aircraft; Disinsection; Immobility-blood clots (deep vein thrombosis); Civil unrest (including active shooter situations); Harassment by authorities; Considerations for female travelers; Cultural or social stigmas and violence against women; Honor killings.
Dress expectations for womenSexual assault, harassment, and objectification; Sexual harassment case study; Hate crimes; Anti-LGBT laws and cultural acceptance of violence; Kidnapping and ransom; Who is at risk?; Medical emergencies, evacuations, and insurance; United States-Workers' compensation; Natural disasters; Evacuations for the disabled; Nonmedical evacuations; iJET case study-iJET and the South Sudan evacuations; Open bookings; Open booking data issues; Open Booking Case Study; Personal property and identity theft; Mugging and pickpocketing; Traveling with prescription medicine.
Measuring traveler wear and tearTraveler friction versus travel policies; Personal well-being and stress; Repatriation of mortal remains; Theft of intellectual property; Traveling light; International protections for intellectual property rights; HIV-positive travelers and expatriates; 2 Assessing your current approach to travel risk management; Defining travel risk management; What is an employer's "duty to disclose"; Push versus pull disclosures; Travel risk management maturity model (TRM3) overview; Policy/procedures; Training; Traveler training.
Travel advisor training (travel agents or counselors, not corporate administrators or "bookers")Travel risk management employer stakeholder training; Crisis management team (CMT) training; Cyber security and social media training safety training; Risk assessment; Risk disclosure; Risk mitigation; Risk monitoring; Risk monitoring-common mistakes; Response; Notification; Data management; Communication; The end result of thorough assessments; 3 Building a proactive travel risk management program; Planning; Training; Crisis and incident response hotlines; Feedback.
Includes bibliographical references and index.
Building a Travel Risk Management Program : Traveler Safety and Duty of Care for Any Organization