rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    non sort: The
    title: lessons learned handbook
    sub title: practical approaches to learning from experience
  name:
    name part: Milton, N. J. (Nick J.)
    role:
      role term: creator
  name:
    name part: ScienceDirect (Online service)
  type of resource: text
  genre: Electronic books.
  origin info:
    place:
      place term: enk
    place:
      place term: Oxford
    publisher: Chandos Publishing
    date issued: 2010
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource (xiii, 191 pages) : illustrations
  abstract: The phrase "lessons learned? is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to lea.
  table of contents: Cover; The Lessons Learned Handbook: Practical Approaches to Learning from Experience; Copyright; Contents; List of figures and tables; Acknowledgements; Preface; 1 Introduction -- learning lessons; Learning in organisations; Lessons learned systems in organisations; How well do they work?; The value of learning lessons; Reference; 2 Elements of a lesson learning system; Lesson learning approaches in the 15th century; What is a 'lesson learned'?; The steps in learning a lesson; Closing the learning loop; Trial and error, or trial and success?; Survey results; References.
  table of contents: 3 Lessons learned approachesFormal collect systems; Informal collect systems; Formal connect systems; Informal connect systems; A blended approach; Reference; 4 Principles of lesson identification; When to identify lessons?; The principles of lesson identification; Aiming for the 'quality lesson'; Examples of poor lessons; Stories and lessons; Self-identification of lessons versus lesson identification processes; The questioning process -- the metaphor of the tree; Roles and accountabilities in lesson identification; Reference; 5 Processes of lessons identified.
  table of contents: Post-project reviews or retrospectsAfter action reviews; Individual learning interviews; Learning histories; Evaluations and assessments; Incident investigation; 6 Writing down the lessons; Each lesson stands alone; The lesson needs to be easy to follow and well structured; How much context?; Who is the audience?; Attachments; Quality assurance and validation; Lessons must lead to action; 7 Taking action; Will there always be an action?; What sort of actions are needed?; How do you decide the action?; Who assigns the action?; Escalating the action; Closing lessons.
  table of contents: 8 Process ownership and processupdateWho owns the processes?; Local vs company process owners; The role of the process owner; Engagement with the learning cycle; Lessons workflow; Validation and escalation; Documenting processes; 9 Ensuring lessons and updatedprocesses are re-applied; Broadcasting new lessons and process improvements; Process improvements and training; Process review as part of operations; 10 Technology to support lesson learning; Lesson repositories; Knowledge libraries; Publish and search technology; Tagging; References; 11 Sharing and seeking the unwrittenlessons.
  table of contents: Communities of practicePeer assist; Baton passing; Knowledge handover; Promoting conversation; 12 The governance of lesson learning; A governance framework; Make corporate expectations clear; Lesson learning systems; Monitoring and measurement; The supporting organisation; Reference; 13 The principles and processes ofsafety investigations; What happened and why?; The investigation process; The final report; 14 Learning lessons in networksat Mars, Inc; Learn from where we are; Learn from what we know; Learn from the past six months; Formalising the learning; Summary.
  note: Nick Milton.
  note: Includes index.
  subject:
    topic: Organizational learning
  subject:
    topic: Organizational change
  subject:
    topic: Organizational effectiveness
  subject:
    topic: Learning
  subject:
    topic: Organizational Innovation
  subject:
    topic: Efficiency, Organizational
  subject:
    topic: Learning
  subject:
    topic: Staff Development
  subject:
    topic: Apprentissage organisationnel
  subject:
    topic: Changement organisationnel
  subject:
    topic: Efficacité organisationnelle
  subject:
    topic: Apprentissage
  subject:
    topic: BUSINESS & ECONOMICS
    topic: Industrial Management
  subject:
    topic: BUSINESS & ECONOMICS
    topic: Management
  subject:
    topic: BUSINESS & ECONOMICS
    topic: Management Science
  subject:
    topic: BUSINESS & ECONOMICS
    topic: Organizational Behavior
  subject:
    topic: Learning
  subject:
    topic: Organizational change
  subject:
    topic: Organizational effectiveness
  subject:
    topic: Organizational learning
  classification: HD68.82 .M55 2010
  classification: 658.4038
  classification: HD 58.82 M662L 2010
  related item:
    title info:
      title: Chandos Publishing Online
  related item:
    title info:
      title: Lessons learned handbook
    name:
      name part: Milton, N.J. (Nick J.).
    origin info:
      publisher: Oxford : Chandos Publishing, 2010
  identifier: 1780631928
  identifier: 9781780631929
  identifier: 1843345870
  identifier: 9781843345879
  identifier: 2015472578
  identifier: CL0500000437 Safari Books Online
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: YDXCP
    record creation date: 140112
    record change date: 20260326213127.5
    record identifier: in00005758865
    language of cataloging:
      language term: eng