Improving the user experience through practical data analytics : gain meaningful insight and increase your bottom line /

This book shows you how to make UX design decisions based on data-not hunches. The authors recognize the enormous potential of user data that is collected as a natural by-product of routine UX research methods, including moderated usability tests, unmoderated usability tests, surveys, and contextual...

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Bibliographic Details
Main Authors: Fritz, Mike (Author), Berger, Paul D., 1943- (Author)
Corporate Author: ScienceDirect (Online service)
Format: eBook
Language:English
Published: Amsterdam ; Boston : Morgan Kaufmann, an imprint of Elsevier, ©2015.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:This book shows you how to make UX design decisions based on data-not hunches. The authors recognize the enormous potential of user data that is collected as a natural by-product of routine UX research methods, including moderated usability tests, unmoderated usability tests, surveys, and contextual inquiries. They explain how to utilize both descriptive and predictive statistical techniques to gain meaningful insight with that data. By mastering the use of these techniques, you'll delight your users, increase your bottom line and gain a powerful competitive advantage for your company-and yourself. --
Physical Description:1 online resource : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9780128006788
0128006781