Table of Contents:
  • pt. I. The Driving Forces for Change. 1. The Darwinian shake-out in financial services / Bernard Taylor. 2. Deregulation and re-regulation / Ian Morison. 3. Changing needs and expectations / Ian Morison. 4. The impact of technology and globalization / Ian Morison. 5. Competition and performance / Ian Morison. 6. Strategy and structure / Ian Morison
  • pt. II. Strategic Leadership. 7. Reorganizing and re-engineering a building society / Peter White. 8. Managing the portfolio of a global financial services organization / Derek Wanless. 9. Implementing new distribution strategies / David J. Cavell. 10. Corporate development for an international bank / Markus Sulzberger and Patrick Volkart.