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The moderator's survival guide : handling common, tricky, and sticky situations in user research /

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The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you'll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability st...

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Bibliographic Details
Main Authors: Tedesco, Donna (Author), Tranquada, Fiona (Author)
Corporate Author: ScienceDirect (Online service)
Format: eBook
Language:English
Published: Amsterdam : Elsevier, Morgan Kaufmann, 2013.
Subjects:
Commercial products > Testing.
Computer software > Testing.
User-centered system design.
Focus groups.
Interviewing.
Forums (Discussion and debate)
Interviews.
Conception participative (Conception de systèmes)
Entretiens.
Forums (Discussions et débats)
Interviews
Commercial products > Testing
Computer software > Testing
Focus groups
Interviewing
User-centered system design
Electronic books.
Online Access:Connect to the full text of this electronic book
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