Instant messaging reference : a practical guide /

Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential.

Bibliographic Details
Main Author:	Bridgewater, Rachel
Corporate Author:	ScienceDirect (Online service)
Other Authors:	Cole, Meryl B.
Format:	eBook
Language:	English
Published:	Witney : Chandos Publishing (Oxford) Ltd, 2009.
Series:	Chandos information professional series.
Subjects:	Instant messaging. Electronic reference services (Libraries) Libraries and the Internet. Social media. Social Media Messagerie instantanée. Bibliothèques > Services de référence électroniques. Bibliothèques et Internet. Médias sociaux. social media. LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General. Instant messaging Libraries and the Internet Social media Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Summary:	Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential.
Physical Description:	1 online resource (1 ebook (xviii, 213 pages))
Bibliography:	Includes bibliographical references (pages 201-206) and index.
ISBN:	9781780631233 1780631235