ScienceDirect (Online service), Sasaki, N., & Hutchins, D. C. (1984). The Japanese approach to product quality: Its applicability to the West. Pergamon Press.
Chicago Style (17th ed.) CitationScienceDirect (Online service), Naoto Sasaki, and David C. Hutchins. The Japanese Approach to Product Quality: Its Applicability to the West. Oxford ; New York: Pergamon Press, 1984.
MLA (9th ed.) CitationScienceDirect (Online service), et al. The Japanese Approach to Product Quality: Its Applicability to the West. Pergamon Press, 1984.
Warning: These citations may not always be 100% accurate.