rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Library performance and service competition
    sub title: developing strategic responses
  name:
    name part: White, Larry Nash.
    role:
      role term: creator
  name:
    name part: ScienceDirect (Online service)
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  origin info:
    place:
      place term: enk
    place:
      place term: Oxford
    publisher: Chandos
    date issued: 2008
    issuance: monographic
  language:
    language term: eng
  physical description:
    reformatting quality: access
    form: remote
    extent: 1 online resource (xv, 135 pages) : illustrations
  abstract: A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. Written by a highly knowledgeable practitioner from the library fieldExperience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worldsWritten to applicable to all types of libraries.
  table of contents: How long have we been counting things? An overview of library service performance assessment -- Aligning the performance assessment process -- A concise overview of current library service competition -- Know things first : identifying strategic information needs -- 'Knowns' are really verbs : using innovation to transform the 'knowns' into potential strategic responses -- Improving potential strategic responses through access, accountability and alignment -- Wash. Rinse. Repeat. Strategic responses are an ongoing process -- Appendix : template forms for developing strategic responses.
  note: Larry Nash White.
  note: Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL
  note: digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL
  note: Includes bibliographical references and index.
  subject:
    topic: Library administration
  subject:
    topic: Libraries
    topic: Evaluation
  subject:
    topic: Library Administration
  subject:
    topic: Bibliothèques
    topic: Administration
  subject:
    topic: Bibliothèques
    topic: Évaluation
  subject:
    topic: LANGUAGE ARTS & DISCIPLINES
    topic: Library & Information Science
    topic: General
  subject:
    topic: Libraries
    topic: Evaluation
  subject:
    topic: Library administration
  subject:
    topic: Dienstleistung
  subject:
    topic: Evaluation
  subject:
    topic: Bibliothek
  classification: Z678.85 .W45 2008
  classification: 025.1
  related item:
    title info:
      title: Library performance and service competition
    name:
      name part: White, Larry Nash.
    origin info:
      publisher: Oxford : Chandos, 2008
    identifier: (OCoLC)153576304
  related item:
    title info:
      title: Chandos information professional series
  identifier: 9781780631264
  identifier: 178063126X
  identifier: 1843343150
  identifier: 9781843343158
  identifier: 1843343142
  identifier: 9781843343141
  identifier: 00051468
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: OCLCE
    record creation date: 100422
    record change date: 20260326173923.9
    record identifier: in00005741859
    language of cataloging:
      language term: eng