Quality and power in the supply chain : what industry does for the sake of quality /

This book reconciles two divergent worlds for the beleaguered quality manager. The first is that of quality and managerial fads, promoted by quality professionals and the quality 'industry' - with its seminars, certification programs and the pressures of an ever increasing number of intern...

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Bibliographic Details
Main Author: Lamprecht, James L., 1947-
Corporate Author: ScienceDirect (Online service)
Format: eBook
Language:English
Language Notes:English.
Published: Boston : Butterworth-Heinemann, ©2000.
Subjects:
Online Access:Connect to the full text of this electronic book