rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Business process change
    sub title: a guide for business managers and BPM and six sigma professionals
  name:
    name part: Harmon, Paul
    name part: 1942-
    role:
      role term: creator
  name:
    name part: ScienceDirect (Online service)
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  origin info:
    place:
      place term: mau
    place:
      place term: Amsterdam
    place:
      place term: Boston
    publisher: Elsevier
    date issued: 2007
    edition: 2nd ed.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource
  abstract: Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics. * Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns. * The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together. * Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. * Offers all new detailed case studies showing how these methods are implemented.
  table of contents: Companies and Business Processes. -- I: Enterprise Level Concerns. -- Strategy, Business Processes, and Competitive Advantage. -- The Business Architecture and Organizational Alignment. -- Modeling Organizations. -- Process Performance Metrics and Evaluation. -- Organizing and Using an Enterprise BPM Group. -- II: Process Level Concerns. -- Modeling Processes. -- Analyzing Activities. -- Managing and Measuring Business Processes. -- Process Improvement with Lean and Six Sigma. -- A Business Process Redesign Methodology. -- Process Redesign Patterns. -- Knowledge Workers and Business Rules. -- III: Implementation Level Concerns. -- Software Tools for Business Process Modeling and Redesign. -- Business Process Management Systems. -- ERP-Driven Redesign. -- Software Development. -- IV. Putting it All Together. -- The Ergonomic Systems Case.
  note: Paul Harmon.
  note: Includes bibliographical references and index.
  subject:
    topic: Electronic commerce
  subject:
    topic: Organizational change
  subject:
    topic: System design
  subject:
    topic: Organizational Innovation
  subject:
    topic: Commerce électronique
  subject:
    topic: Changement organisationnel
  subject:
    topic: Conception de systèmes
  subject:
    topic: BUSINESS & ECONOMICS
    topic: Structural Adjustment
  subject:
    topic: Electronic commerce
  subject:
    topic: Organizational change
  subject:
    topic: System design
  classification: HF5548.32 .H367 2007eb
  classification: 658.4/06
  related item:
    title info:
      title: Business process change
    name:
      name part: Harmon, Paul, 1942-
    origin info:
      publisher: Amsterdam ; Boston : Elsevier, 2007
      edition: 2nd ed.
    identifier: (DLC) 2007020283
    identifier: (OCoLC)129958028
  related item:
    title info:
      title: Business Process Change
  identifier: 9780080553672
  identifier: 0080553672
  identifier: 9786611059477
  identifier: 6611059474
  identifier: 9780123741523
  identifier: 0123741521
  identifier: 141004:141146 Elsevier Science & Technology
  identifier: A028D133-60D5-4766-BF9C-954FC91CD903 OverDrive, Inc.
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: OPELS
    record creation date: 070802
    record change date: 20260326151030.7
    record identifier: in00005732281
    language of cataloging:
      language term: eng