QMS conversion : a process approach /
QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of qualit...
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| Format: | eBook |
| Language: | English |
| Language Notes: | English. |
| Published: |
New York :
Butterworth-Heinemann,
©2002.
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| Edition: | [2nd ed.]. |
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| Online Access: | Connect to the full text of this electronic book |
| Summary: | QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business benef. |
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| Item Description: | Includes index. |
| Physical Description: | 1 online resource (xi, 176 pages) : illustrations |
| ISBN: | 0080492193 9780080492193 9786611006709 6611006702 |