The 8 laws of employee experience : how to build a future-ready organization /
Organizations around the world have lost their way. It's time to get back to basics and focus on what really drives people and performance. In chasing talent, organizations have turned employee experience into an entitlement culture - lavishing perks without accountability, lowering standards i...
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| Format: | eBook |
| Language: | English |
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Hoboken, NJ :
Wiley,
[2026]
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
Table of Contents:
- Introduction xi Chapter 1 The STEEPLE Framework for Employee Experience Trends 1 Chapter 2 Trends Are Not Truths 13 Chapter 3 Law #1: Decode the Human Signal 21 Chapter 4 Law #2: Act with Empathetic Excellence 35 Chapter 5 Law #3: Grow or Go 57 Chapter 6 Law #4: Design for Flexibility 81 Chapter 7 Law #5: Make People the First Principle 97 Chapter 8 Law #6: Lead Like the Experience Starts with You 117 Chapter 9 Law #7: Use Technology to Amplify Humanity 135 Chapter 10 Law #8: Run Culture Like an Operating System 159 Chapter 11 The Future-Ready EX Diagnostic Tool 181 Chapter 12 The Cone of Possibilities 189 Chapter 13 The Future- Ready Audit: Turning Possibilities into Action 205 Notes 211 Acknowledgments 217 About the Author 219 Index 221