Table of Contents:
  • Introduction. Why study trust?
  • What are we talking about? The nature and measurement of trust. What is trust?
  • Why focus on trust?
  • Measuring trust
  • What is going on? Levels and causes of trust. Is there a problem of trust?
  • Why has trust declined?
  • Why do citizens trust (or not)?
  • So what? The consequences of trust. The effects of trust
  • Conclusion. The problem of trust.