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Improving public services : international experiences in using evaluation tools to measure program performance /

This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenge...

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Bibliographic Details
Other Authors:	Besharov, Douglas J. (Editor), Baehler, Karen J. (Editor), Klerman, Jacob Alex (Editor)
Format:	eBook
Language:	English
Published:	New York, NY : Oxford University Press, [2017]
Series:	International policy exchange series.
Subjects:	Social service > Evaluation. Social work administration. Performance standards. Service social > Évaluation. Service social > Gestion. Rendement au travail > Normes. POLITICAL SCIENCE > Public Policy > Social Services & Welfare. SOCIAL SCIENCE > Human Services. Performance standards Social service > Evaluation Social work administration Electronic books.
Online Access:	Connect to the full text of this electronic book

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